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Pre-Authorized Payments - Utility Billing

Dear City of Hayden Pre-Authorized Payment Customer:

The City of Hayden is pleased to announce that we are converting to a new software system in 2019.  We are excited about this change as it means many more benefits will be available to our customers.  However, it also means we will no longer be able to offer our current Pre-Authorized Payment program.

Current Pre-Authorized Payment will end in March 2019.    

  • Bimonthly: If you are on the Pre-Authorized Payment plan and your Pre Authorized Paymentsaccount is debited every other month (bimonthly), the last time the City of Hayden will debit your checking/savings account will be February 15, 2019.
  • Monthly: If you are currently on the Pre-Authorized Payment program and your account is debited every month, the last time the City of Hayden will debit your checking/savings account will be March 15, 2019.

The new system, Invoice Cloud, will be available before the April 15th payment is due.  Click HERE for the latest updates.  You may also make your payment one of the following ways:

  • In person @ the City of Hayden, 8930 N Government Way  Hayden ID  83835 or by mail to this address
  • One of our convenient drop box locations
    • Outside the front doors @ the City of Hayden
    • Super 1 at 240 W Hayden Ave 

 The City of Hayden is pleased to announce that Invoice Cloud offers these amazing benefits:

  • Pay by ACH/electronic check (debit your checking as you currently do), or with debit or credit card.
  • Make one-time payments or schedule recurring payments.
  • Pay monthly or bimonthly.  You can choose your payment date.
  • View & print statements as well as account history.
  • Paperless billing.  No missing post cards….get your statement by email!
  • Get email reminders that your payment is due.
  • Set up text or email alerts as well as pay by text.
  • Automatic account linking for customers with multiple accounts.  Only one login required.
  • Plus you’ll also be able to make a secure payment via phone even when the office is closed.

More information will be available HERE as implementation gets closer. 

Sincerely,

City of Hayden Finance Department


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